1. Introduction
AR Solutions (“we”, “us”, “our”) is committed to protecting the privacy of visitors to our website and the businesses we work with. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have, in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
2. Information We Collect
When you use our contact form, we collect the information you provide, which may include your name, company name, phone number, email address, the service you’re enquiring about, and any message you send us.
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, and pages visited, through standard web server logs and analytics tools.
3. How We Use Your Information
We use the information you provide to respond to your enquiry, provide quotes or consultations, deliver the IT services you’ve engaged us for, and communicate with you about your account or our services. We do not sell your personal information to third parties.
4. Cookies
Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can control or disable cookies through your browser settings, though this may affect how the site functions.
5. Sharing Your Information
We do not share your personal information with third parties except where necessary to deliver our services (for example, software or hosting providers we rely on), where required by law, or with your consent.
6. Data Security
We take reasonable technical and organisational measures to protect the personal information we hold from misuse, loss, and unauthorised access, in line with the nature of the information and the risks involved.
7. Your Rights
You have the right to access the personal information we hold about you, request corrections, and ask us to delete information we no longer need to retain. To make a request, contact us using the details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available on this page.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, contact us at info@arsolutionsit.com or +61 481 080 412.
